I was looking for a ticket on Yatra.com, but didn’t find S’pore Airlines on it. I then tried Makemytrip. They seriously need to work on their usability. Add the dammn ticket cost and tax for the consumer. I can’t believe that they don’t let you sort results. The default sort order they show you is totally random based on the ticket cost (not including tax), so it is not even the cheapest ticket on the top. I think most of their orders are placed via phone or their online chat ‘thingy’. I know labor is cheap in India, but my advice to them is, spend resources on the product - then you’ll see less of those calls and online chats.
On another note, I like Ixigo, they got funded recently (congratts!). Ixigo is Indian ‘Kayak’. I like their simple, clean design and a ton of sorting/filtering features. That’s what a good product should look like!
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2 Responses
Nina
February 24th, 2008 at 11:25 pm
1I love Cleartrip.com ..honestly they are the best!!! Makemytrip is so crowded , its as good as being in a travel agents office . They are so confusing and dont share tax rates till we book.. which really upset me.
U must check Cleartrip.. its such a googley approach
Navita Berry
March 5th, 2008 at 12:50 am
2Well i am a regular customer of makemytrip.com and i don’t find it crowded infact because of all those extra promotional stuff i come to know about different new packages without surfing the entire site.
Secondly Fares displayed on site are inclusive of taxes.
Sorting functionality is not offered right now but all the tickets are arranged in ascending order in terms of total price.
To me i think yatra is the one which should win the award for overly crowded home page.
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