Comments on: Citi NRI Vs ICICI NRI Bank Account

By: Iyerravi

Iyerravi — Mon, 06 Feb 2012 14:26:00 +0000

I just transferred a big amount of USD using wire transfer to my ICICI account. I was shocked at the exchange rate that was provided. They provided me with a rate that was almost 70 paise less than what was quoted by money2india or the rate offered by using wells Fargo for a one day transfer

I am in communication with their customer service but they claim that was the prevailing rate. I have lost confidence with this bank and am looking at opening an account with another bank

By: Karpaka

Karpaka — Sat, 21 Jan 2012 10:03:00 +0000

citibank had to be bailed out

By: Drownforgood

Drownforgood — Thu, 12 Jan 2012 22:03:00 +0000

So much noise over all banks. Banks have no other choice. They are not in a sophisticated land, they have only one way to protect your money. Just keep adding more and more security (even though looks stupid) levels. Guys, you are not opening a tap and get a bucket full of currencies, you sweat a lot 24/7 to earn money. It is tough, but at the end you have your money safe. Don’t force the banks to lift securities. SSO is the easiest way to lose money in India. You don’t feel it until you taste it.

By: srinivas yaddanapudi

srinivas yaddanapudi — Wed, 04 Jan 2012 18:18:00 +0000

It might be true with CITI Bank NRI accounts in US , UK CITI BANK is the worst NRI bank account to open ..they are bunch of idiots sitting in London Branch.

By: Kusaura

Kusaura — Mon, 26 Dec 2011 07:26:00 +0000

But, i do appreciate citi bank’s services in India, better than ICICI, their customer service is so much out of current standards, not sure of SBI’s NRI accounts though. Citibank never charged me for using another ATM or DD’s, i like that. When i sent money using icici couple years ago, it was lost in between, i think they used it for one month before returning it to my US bank on my request, and after i returned back to US from my India trip(Couldn’t even use that money in India). Sorry ICICI – No Offense.

Customer service – They had ‘ego’, they did’t have any respect, they were not courteous to me even when i was to them – of-course everyone was not like that, but recruiters must realize that every single employee represents ICICI, and courteousness is the first and the minimum they should practice before they can even say they have a customer service.

By: Kusaura

Kusaura — Mon, 26 Dec 2011 07:10:00 +0000

Never had icici but little bit of money transfer experience with the rupee checking account using citi-bank rupee checking account. I almost always forget my UN PW, and it always takes month to receive another IPIN from India in slow as snail mail (Hate that), citi bank – PLEASE ADD FORGOT PW , or FORGOT IPIN or FORGOT UN or CREATE UN instead of this insanely long card number every single time. No one has that much of time in US to reach out for your debit card every single time as your CREATE USERID never works.

Exchange rates for transferring money into my NRI account was never great, and i have always ended up transferring money using xoom, remit2india or money2india instead of citinri….what a mess is your citinri – very much user non-friendly. I am seeing the same old interface after 6-7 years with no improvements in its security or speed or usability.

By: Sreedharreddy19

Sreedharreddy19 — Thu, 22 Dec 2011 01:51:00 +0000

You are perfectly right dude, i am so f***ed up with this F*****g ICICI NRI services. Imagine to enable account password they take 7 bussiness days (they will send password through normal mail from Mumbai to US address). They won’t enable locked account otherwise. I am going to close accounts with ICICI tomorrow.

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By: Santhosh

Santhosh — Fri, 21 Oct 2011 22:25:00 +0000

I sure agree with you that ICICI has the most customer-unfriendly systems in place.. They have one thousand passwords with a password to do each thing; they want you to physically mail documents and forms even for updating mobile number and recovering forgotten passwords.. thinking of having to deal with ICICI gives me nightmares.. I have been trying to do some inter-bank transactions in India and I am stuck in this vicious cycle of filling out forms and calling customer care and all that.. i so wish I could do myself a favor by closing this stupid account…